Terms and Conditions

Effective Date: 19/02/2025

By accessing or using our website at www.Deckstar.co.uk (the "Site") and purchasing products from our online store, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before making any purchase.

1. Acceptance of Terms

By accessing or using this Site and purchasing products, you agree to these Terms and Conditions, including any future amendments. If you do not agree with these Terms, do not use the Site or make any purchases.

2. Products and Pricing

  • Product Availability: All products listed on the Site are subject to availability. We reserve the right to limit the quantity of items purchased.
  • Pricing: Prices for products are listed in GBP and are subject to change without notice. Prices do not include taxes, shipping, or handling charges, which will be calculated at checkout.
  • Errors: In the event of an error in pricing or product descriptions, we reserve the right to correct the error and notify you of any changes before processing your order.

3. Order Process

  • Placing an Order: To place an order, you must follow the checkout process on our Site. You will be required to provide accurate and complete payment information.
  • Order Confirmation: Once an order is placed, you will receive an order confirmation email. This does not guarantee the availability of the product. A final order acceptance email will be sent when the order has been processed.
  • Payment: We accept payment via various streams, and you agree to provide accurate payment information, and you authorize us to charge the amount due for your order.

4. Shipping and Delivery

  • Shipping Method: We offer various shipping options, which will be selected at checkout. Shipping costs and delivery times will vary based on your location and the shipping method chosen.
  • Shipping Restrictions: We currently ship within the United Kingdom. We may add or remove shipping destinations at our discretion.
  • Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to factors beyond our control (e.g., carrier delays, weather etc).

5. Returns and Refunds

  • Returns: We accept returns of unopened, unused products within 7 days of delivery. To initiate a return, please contact us at Admin@Deckstar.co.uk.
  • Refunds: Refunds will be processed within 3 days of receiving the returned item. We will issue the refund to the original payment method.
  • Non-returnable Items: Some items, such as sealed packs or collectible cards, may not be eligible for return unless defective or damaged.

6. Defective or Damaged Products

If your item arrives defective or damaged, please contact us within 3 days of receiving the product. We will arrange for a replacement or a full refund, depending on the situation.

7. Account Responsibility

You may be required to create an account to place orders on our Site. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful or fraudulent purpose.
  • Engage in any activity that could damage, disable, or impair the Site.
  • Use any automated tools, such as bots or scrapers, to access the Site without our consent.
  • Post or transmit any content that is abusive, offensive, or violates the rights of others.

10. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and product descriptions, is protected by intellectual property laws. You may not use any content from the Site without our express permission.

11. Limitation of Liability

To the fullest extent permitted by law, Deckstar shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data resulting from your use of the Site or the purchase of products, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Deckstar, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. Modifications

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting the updated Terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

15. Contact Information

If you have any questions or concerns regarding these Terms or your order, please contact us at:

Admin@DeckStar.co.uk
www.DeckStar.co.uk