Privacy Policy

Effective Date: 19/02/2025

At DeckStar, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.Deckstar.co.uk ("the Site"), and purchase our products or services.

By using our Site, you consent to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of personal information when you use our Site:

a. Personal Identification Information

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit/debit card details, PayPal, etc.)

b. Non-Personal Identification Information

  • Pages visited on the Site
  • Referral source (how you got to our website)
  • Time and date of visits

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your user experience, analyze trends, and track movement around our Site. Cookies help us remember your preferences and improve site functionality. You can disable cookies through your browser settings, but this may affect the functionality of some parts of the Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To process orders: We use your personal and payment information to fulfill your orders, process payments, and deliver products to you.
  • To communicate with you: We may send you order updates, shipping confirmations, and other customer service communications.
  • For marketing: With your consent, we may send promotional emails or newsletters related to new products, sales, and updates about our business.
  • To improve our website: We use your feedback, browsing activity, and interactions with the Site to enhance its functionality, content, and user experience.
  • For legal purposes: We may use or disclose your information when required by law, or to enforce our policies and agreements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Service providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping carriers, and email marketing services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., subpoena, court order).
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting data over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

  • Access and correction: You can request access to your personal information and ask for corrections or updates if any of the information is inaccurate or incomplete.
  • Opt-out of marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the email or by contacting us directly.
  • Deletion: You may request that we delete your personal information, subject to applicable legal retention obligations.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Info@DeckStar.co.uk
www.DeckStar.co.uk